Register to access your loan details, account information, make your payment, learn about different repayment plans, sign up for paperless delivery and more.
If your income or family size has changed, you can request your Income Based Repayment (IBR) plan payment to be recalculated to potentially reduce your monthly payment.
Visit our Repayment Plan Evaluator to recalculate or switch your IDR plan.
New to MOHELA or in Repayment, we offer several online tools to manage your account.
There are options to lowering your payment.
Log in to upload your documents. It's fast and easy.
Learn More if you are new to MOHELA
Find information about requirements for Public Service Loan Forgiveness (PSLF)
Find Answers
Manage your account on-the-go with the MOHELA App. You are just a click away from easy access.
See important account correspondence online sooner
Log in to use the Repayment Plan Evaluator to compare repayment plans and choose the one that best fits your needs.
You may qualify for a $0.00 monthly payment.
Explore information and ways to help your student successfully manage their student loan.
Repayment Options
Deferment & Forbearance
Forgiveness & Discharge
Pick a Student Loan Repayment Option external link
How to Repay Your Loans external link
Loan Modification
CASHLoan Info Center
MOHELA sympathizes with those impacted by the recent wild fires. If you reside in a designated disaster area declared by FEMA, you may be able to temporarily postpone your student loan monthly payment. Contact us today to determine if you qualify or to discuss other options available.
Interest Paid for the 2024 tax reporting year will be available by 1/31/2025.
Log in to your online account to access the amount of interest paid on your student loans.
Customers who paid $600 or more will be provided a 1098e via your preferred delivery method - paperless or US mail.
All customers who made payments toward interest will get an email notification when your interest paid amount is available online!
If you have questions about how your student loan interest paid amount may affect your taxes, please contact your tax advisor. For more information on your student loan tax information, visit our Tax FAQ.
Your online account awaits. Head over to servicing.mohela.com to view and manage your Navient loans today!
Your online account awaits. Head over to mohela.studentaid.gov to view and manage your Federal Student loans today!
If you are struggling with your student loans, please fill out this form to get help from the State of Massachusetts Ombudsman's Student Loan Assistance Unit.